Returns

Return & Refund Policy 

RETURNS

You have 14 calendar days to return an item from the date you received it for a full refund. You have until 30 calendar days after receiving your purchase to receive store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your 14 day return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact info@moonynyc.com for all return inquiries.

SHIPPING

We offer free returns!  We cover shipping costs for all returns, reach out to info@moonynyc.com for more information!